Welcome to your Family Information Service (FIS)
We are here to help you access all kinds of information and services for children and young people 0-18 years within the London Borough of Ealing.
For parents and carers
The Family Services Directory (FSD) Online is quick and easy online directory providing comprehensive information on family services for parents, carers, professionals, children and young people. The directory is the place to look for childcare and other services local to you. If you prefer to talk to someone, the FIS can help with any family service enquiry - please call 020 8825 5588 between 9am and 5pm, Mon-Fri.
Or you c
an visit us and talk to someone face-to-face. We are based at:
Ealing Council
Perceval House
14-16 Uxbridge Road
Ealing Broadway W5 2HL
Read our fantastic new magazine with important messages for parents and carers.
Help with costs
We also have the latest information about help with childcare costs and can advise you about applying for Child Tax Credit, Working Tax Credit and the childcare element of WTC. We can also advise and help you register for the free childcare entitlement for two year olds, which is a new scheme for children with parents who are unemployed or on low incomes and the three and four year old free entitlement which is a national scheme for all three and four year olds.
Childcare providers
We support existing childcare providers with business development and promotion. Visit our dedicated section 'For providers'.
Young people
We provide information for young people aged 11-19. This includes a range of useful leaflets, as well as helpful signposting to local services including support groups, counselling, sports, clubs, education and much more.